Thank you for working with Constructive Renovations. Please take a look at the Broker Protocols below to ensure quality work is performed on all assets. If you have any questions, please feel free to give us a call.
PROCEDURES AND PROTOCOLS
The on-boarding process begins with the Asset Manager (A.M.) assigning the Broker on the mandatory IRF.
Asset Manager will attach BPOs and comparables along with any current photo addendum.
All utilities should be turned ON during pre-marketing. If utilities cannot be turned on, the reason must be mentioned on the Initial Request Form (IRF) PDF.
An email alert will be sent to the Broker providing instructions on how to complete, sign-off, and submit the IRF back to the A.M.
Once reviewed, the IRF form is also signed off by the A.M., certifying that all information is correct.
During this time, current asset photos will be uploaded by Broker via Constructive Renovations Photo Management Site.
SPOC reviews information, documents and submits bid request via Constructive Renovations Application.
Broker will be contacted by Phase 1 Repair Specialist to confirm IRF accuracy and utility status remains as noted.
Once inspections and estimates are obtained and reviewed by C.R and SPOC, the Broker will be contacted to schedule a pre-walk for scope review on all necessary repairs.
Broker will then meet contractor on-site to finalize work scope prior to approval.
It is required for Brokers to perform weekly walk-throughs and provide updates regarding approved repairs and any concerns/challenges to the Phase 3 coordinator.
Upon completion, Broker will perform a final walk-through and submit the mandatory broker sign-off document or, if necessary, attach a punch list to be accompanied by pictures for each line item on the approval. Link